8 Expert Tips to Help You Personalize Your Content and Segment Your Audiences

8 Expert Tips to Help You Personalize Your Content and Segment Your Audiences

Personalization and segmentation are closely related, but they aren’t the same. ContentTECH speakers offer their take on how (and when) to use these techniques to meet a common goal – to deliver content that reflects what the reader, viewer, or listener wants (when they want it). Continue reading

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Content Management and Strategy: The Big Wave Is Here [New Research]

Content Management and Strategy: The Big Wave Is Here [New Research]

The 2021 Content Management and Strategy Survey finds glimpses of optimism. But we also see some lingering challenges for businesses as changes to the way we live, work, and take products to market have accelerated. Continue reading

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CTV Advertising Guide: Powering Growth Through Change

CTV Advertising Guide: Powering Growth Through Change

Few areas of the media landscape have been in focus over the past year as streaming video content has. With a growing wealth of platform and program choice, the options for consumers continue to expand and diversify. The rise in streaming usage has currently fueled a concurrent rise in connected TV (CTV) access, which facilitates users’ ability to tap into the wealth of online streaming video content. In fact, 77% of U.S. homes now have at least one connected device, and CTV usage has increased by 123% since 2018.

Given that CTV advertising combines the scale and influence of linear TV with the precision and personalization of digital, it’s no surprise that eMarketer expects it to reach over $13 billion this year, up 48.6% from 2020. In essence, CTV is bringing linear and digital media buyers onto the same playing field for the first time. Importantly, these buyers have different approaches and knowledge when it comes to ad buying, which can be challenging to reconcile. But with the right perspective, those challenges can be easily navigated to everyone’s benefit.

With consumers rapidly adapting to a new way of consuming content, the key to success is capitalizing on the unique opportunities that CTV offers and coupling this lucrative medium within your omnichannel media plan combined with linear TV and digital. However, the relative newness of ad buying for CTV, coupled with the nuanced nature of the CTV landscape, presents a unique hurdle for marketers with experience in other mediums. Internal knowledge gaps are one of the top three challenges marketers struggle with when it comes to CTV adoption, followed by organizational buy-in and measurement capabilities, as discussed in the recently published Nielsen Annual Marketing Report. The hesitance and uncertainty isn’t surprising, given the myriad of buying options and uncertainty about how to measure it within the context of other buys.

Internal knowledge gaps are one of the top three challenges marketers struggle with when it comes to CTV adoption, followed by organizational buy-in and measurement capabilities

To sum it all up, marketers across industries know that CTV presents a wealth of new opportunities, but it is new territory for many and with so many ways to execute it’s no wonder marketers are left with so many unanswered questions. Download the guide to learn best practices and common pitfalls for a successful CTV advertising strategy, including how to approach audience buying and measuring how effectively your ads reached your target audiences.

Breaking the Cycle of Silencing Black Voices

Breaking the Cycle of Silencing Black Voices

Once too often, I’ve heard, “Slavery happened a long time ago, why can’t we just get over it?”

The truth is, slavery is just one chapter among many events and policies which created the systemic racism that reverberates throughout generations. As a country, we’ve mostly looked to move on and bury the worst of these stories, skewing Americans’ perception of what African Americans are facing today. 

As viewers, content creators, storytellers and journalists, we can demand more for and of ourselves to expand the African American narrative. In this way, we can truly understand the challenges that the Black community has had to endure and the full scope of how much they’ve had to rebuild.

Case in point: In 1921, 10,000 White residents descended upon a thriving wealthy Black neighborhood known as “Black Wall Street” in Tulsa, Okla., with the intent of erasing the community and all its residents. No one was held responsible for the destruction of this community during this little known event, now referred to as The Greenwood Massacre or the Tulsa Race Massacre. In the wake of the attack, those in power sought to shift blame to the African American victims, erasing their suffering, as well as the success that came before it, including from history books. It was only in the last year that the history of Black Wall Street was formally added to the state’s curriculum.

Denied insurance claims and other reparations, this thriving Black economy was obliterated. A century later, Black Tulsans make up 15% of the population, but just 3% of Black households in Tulsa have a six-figure income, and only 5% are small business owners according to Nielsen Scarborough.

This story isn’t just about the death of a community. It’s also about controlling and limiting a broader narrative about what African Americans had achieved—and how what they had achieved was destroyed. 

Limiting the narrative around Black achievement still plays out in our media today. While representation of Black talent on television today is high, 16% in 2020, the themes and roles African Americans are most often seen in are limited primarily to reality shows, drama, horror, sports, music and “urban” themed programming.

For example, representation drops when it comes to broadcast and cable political news genres, which have the power and impact to shape the American perspective on policy. Even though Black audiences watched more than 15% of the minutes viewed, Black leads and announcers had only a 6% share of the screen time in this genre, according to Gracenote Inclusion Analytics. In fact, 85% of the most-viewed programming covering our politics exclude Black talent.

Being seen for everything we achieve as African Americans and the nuance of everything we have overcome matters. The Greenwood Massacre is one example among many of how tragedies of the past still impact us today. Had the access and influence of Black Wall Street been inherited by the residents of Greenwood instead of erased, there’s no telling where Black people in Tulsa, or across the country would be 100 years later. This cycle of uprooting Black progress, from the destruction of communities, typecasting into narrow roles in media, or diminishing civil rights, are just some of the reasons why we see an emphasis on ownership in today’s movement toward racial justice. 

Now is the time to break the cycle. Because we can, and should, correct the course going forward. Telling the complete history of African Americans, no matter how hard it is to hear, and letting more Black voices tell their stories, are steps we can take today to reframe how the community is viewed as well as to raise awareness around the systems and policies that are racially biased. 

It’s at least a century overdue. 

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