Brand building, like football, is a game of inches: why the Super Bowl is no exception

Brand building, like football, is a game of inches: why the Super Bowl is no exception

Super Bowl ad placements offer brands a massive pool of consumers who could potentially enter the sales pipeline. Millions of people watch the Super Bowl each year, with 43% of consumers watching specifically for the ads. In the U.S. alone, sports programming accounted for 98% of the most-viewed programs across broadcast, Nielsen research found, and 72% of the most-viewed programs on cable television between January and September 2021—with last year’s Super Bowl LV accounting for 20.3 billion minutes viewed. 

To win big with Super Bowl advertisements and ensure the $6 million investment is driving returns, an ad needs to shine long after that 30-second spot. While an ad during the Super Bowl is typically a strategy to boost brand awareness—even for brands that are already market leaders—that ad spot must be considered as part of a more robust campaign strategy, so consumers are nurtured long after game day is over.

Brands should always strive to be top of mind for consumers; but focusing too heavily on awareness tactics shortchanges the potential of Super Bowl ads. Marketers should incorporate their ads into a full-funnel approach, continually executing on brand-building initiatives that support the upper funnel and nurture prospects and returning customers as they move toward the bottom of the funnel. By considering every consumer touchpoint surrounding a brand’s Super Bowl ad to be a brand-building opportunity, marketers can achieve more cohesive campaigns that deliver a stronger impact.

Transform awareness into brand building

To achieve more than short-term lift for the brand, Super Bowl ads should reinforce brands’ regular TV advertising, not replace it. A consumer who has already heard of a brand may finally be compelled to purchase that product following the Super Bowl, whereas a consumer who is learning about a brand for the first time on game day may only add the brand to their consideration set. Similarly, Super Bowl placements can reinforce brands with key stakeholders, such as distributors for beer or dealerships for cars. A secondary benefit of Super Bowl ads is that these placements block competitors from using the airtime for themselves—so marketers will want to use this moment when their brand is top of mind for consumers to its full advantage.

To increase the reach of their Super Bowl ad and solidify its impact on audiences, marketers can air the commercial outside of that 30-second TV slot. More organizations are choosing to share their ads ahead of the game, with brands like Amazon already releasing their 2022 Super Bowl commercials. Additionally, continuing to air Super Bowl ads after the event also strengthens brand building efforts by increasing wear-in, which grows the ROI on the placement. Known as the halo effect, ads aired again after the game are more recalled and liked by viewers who tune into the Super Bowl than those who did not watch the game, underscoring how repeated brand exposure can solidify a consumer’s relationship with a brand.   

Play the long game

Super Bowl advertising is useful for increasing awareness and quickly achieving reach goals—but zeroing in on short-term tactics loses marketers the opportunity to drive bigger returns over time. Nielsen historical data shows that the ROI for Super Bowl advertising is lower than typical TV spending, meaning the short-term lift from these placements isn’t as impactful as marketers anticipate. To expand a Super Bowl ad’s impact, marketers should think of the Super Bowl ad moment as a launch point for a bigger campaign. Given how many viewers tune in specifically for the ads, Super Bowl ads tend to fuel higher-than-usual ad recall (e.g., Nielsen Ad Intel found that ad recall for a Super Bowl ad from a major food and beverage company delivered 80% higher recall than the brand’s other TV investments). However, remembering an ad isn’t the same as acting on it, which is why marketers need to establish a path of consumer touchpoints that prompt future action.

Social media can be a powerful channel for follow-up touchpoints. After airing, Super Bowl ads typically reap the benefit of social media chatter and people engaging with the advertised brand. Many consumers also seek out ads they missed during the game, further increasing viewership. Marketers should use this buzz to reinforce connections with consumers. In addition to call-to-actions that encourage sales, ads should direct consumers toward actions that keep them in the brand’s atmosphere, like following their social channel, using a hashtag, or joining a loyalty program. By establishing an omnichannel brand-building campaign that continuously reinforces a brand’s value to consumers, marketers will see the ROI of each individual tactic—like a Super Bowl campaign—increase.

Even Super Bowl ads can serve as a learning experience for marketers to tighten their messaging and strategies over time, which is why marketers should have a mindset of continuous optimization for their campaigns—along with a dynamic martech toolbox. Using the right tools to understand all the touchpoints between top-of-funnel efforts and bottom-of-funnel ones drives better understanding of the value of each investment that has been made, so marketers can acutely assess performance and better plan future initiatives.

The Super Bowl represents a shining moment for brands. Beyond a brand awareness play, marketers should use Super Bowl ads to establish long-term relationships with key audiences. In doing so, they ensure Super Bowl ads continue to score long after their initial run.

This article first appeared on DMCNY.

Broadband-only TV homes amplify sports viewership

Broadband-only TV homes amplify sports viewership

Despite the growing wealth of content options available to consumers, few rival the influence of live sports, as evidenced by the boom in NFL viewership this season, which culminates with Super Bowl LVI on Feb. 13, 2022. And while consumers have been watching professional football on TV for decades, connectivity is playing an increasingly important role in how they watch today, as 28% of all U.S. TV households now use broadband connections for their TV viewing.

Broadband-only (BBO) homes account for the predominant type of cord cutters—homes that receive their TV programming without access to traditional cable or satellite services (the other type uses a physical, typically digital antenna to access programming). In total, 44% of households have cut the cord or have never had traditional cable or satellite services (cord nevers). Five years ago, 81% of U.S. TV households accessed TV content through traditional cable or satellite boxes.

While the shift is a clear indicator of how Americans are changing the ways they consume content, BBO households are leading the charge where sports are concerned, especially during this year’s NFL playoffs. In fact, viewers 25-54 in BBO homes across LPM+PPM markets accounted for 17%-18% of the TV audience for the divisional playoff games on Jan. 22 and 23. Fast forward a week to the Conference Championship and that number was just under 20%. Comparatively, between Jan. 6 and Jan. 23, viewers 25-54 in BBO homes accounted for approximately 10% of the non-sports programming on the three networks that carried the divisional and conference championship playoffs. But BBO homes are interested in more than just professional football. Last year, for example, persons 25-54 in BBO homes  made up 11% of all NBC Olympic viewing minutes.

In addition to highlighting the importance of sports programming to BBO homes, the data also illustrates how BBO homes use their connectivity for much more than just streaming movies from over-the-top services like Netflix, Hulu and Amazon Prime Video. It’s true that connectivity has driven massive growth in content that Americans are streaming, especially during the pandemic, but broadband usage was growing among U.S. households well before COVID-driven lockdowns began. And that growth is accelerating. 

In January 2022, more than 83% of U.S. homes had at least one TV connected device—that’s up 10 percentage points from January 2020 (74%). And while increasing connected TV device penetration has also fostered the growth of broadband-only (BBO) homes in the U.S., which now account for 28% of all TV households, penetration in some markets is higher than 36%. Importantly, BBO isn’t just prominent in major city-anchored DMAs. In fact, the Federal Communications Commission (FCC) recently announced new funding of as much as $1.2 billion through the Rural Digital Opportunity Fund to expand broadband access in 32 states. Through this funding, 23 providers will bring broadband service to more than 1 million locations.

While the FCC’s announcement speaks to future investment, we can already see the impact of broadband connectivity in markets that are notably smaller than large cities like Los Angeles, New York and Chicago. In fact, when we look at viewership of the divisional and championship playoff games, the top DMAs for BBO viewership are notably more rural in nature than New York and Los Angeles.

Amid a growing wealth of media options, broadband internet has established itself as a means to access an array of video content—not just programming from streaming services. In fact, TV households that receive their TV programming through broadband connections now outnumber those that receive their programming through over-the-air antennas (broadcast-only homes). Sports programming has always been a primary driver of scheduled, appointment viewing, but the dramatic engagement with sports content suggests that even homes that are more likely to consume content on their schedules will watch scheduled programming when it’s the programming they’re looking for.

Case Study: Marketing Cloud takes FOX Next to the next level

Case Study: Marketing Cloud takes FOX Next to the next level

With connected TV (CTV) reaching close to 142 million U.S. adults weekly in 2021, it’s no surprise that
CTV ad spending is on the rise (1). CTV ad spending in the U.S. increased by $2.6 billion
year-over-year from 2019 to 2020. In 2020, U.S. advertisers spent more than $9 billion on CTV (2).

Understanding the opportunity, FOX’s challenge was to address the growing advertiser demand for
cross platform audience targeting—especially CTV—at scale.

Source: (1) Nielsen Total Audience Report, 2021 (2) eMarketer, Connected TV Ad Spending, U.S., 2021-2025

A tale of two teams – and their fans

A tale of two teams – and their fans

The word fan comes from the word fanatic, meaning an enthusiastic devotee, usually as a spectator. And on Sunday, February 13, there will be inspiring moments both on the field and on screen—for fans around the globe to experience. 

Not surprisingly, the NFL is the most popular sports league among Americans; 92 of the top 100 most watched telecasts in 2021 were either live NFL games or NFL studio programming. What is surprising, however, is that the two teams headed to Super Bowl LVI rank 27 and 29 (in terms of the number of fans) among the 32 teams in the NFL. But we know it takes a lot more than a fanbase to get to the big game. That said, these two teams have the opportunity to gain some new fans amid the season-ending hype. While this is a tale of two teams, it’s also an epic matchup of two dynamic quarterbacks and their conference-winning teams.

First, we have the Cincinnati Bengals: an “against all odds” team with an offensive Rookie of the Year wideout, an All-Pro running back and a defensive line–with two of the NFL’s sack leaders–all guided by a Joe Cool quarterback versus the Los Angeles Rams: a team formed through a compilation of coincidences; garnering an outstanding quarterback, supported by a defensive lineup of superstars and a wide receiver—coincidentally from the other Ohio NFL team, the Cleveland Browns. Add another coincidence to the list for this Rams team: they will play with a home-field advantage, as the league determined the game would be played at SoFi Stadium well before the 2021-22 season began. 

Fandom growing outside the U.S.

And this Super Bowl experience for fans is going to be exciting everywhere—with NFL.com touting the 2022 ways to watch the Super Bowl across countries and languages. While the NFL is historically an “American” sport, it does have a very large global fanbase, with fandom growing globally through its international games in Mexico and the U.K.

National fans

In the U.S. alone, sports programming accounted for 98% of the most-viewed programs across broadcast and 72% of the most-viewed programs on cable television between January and September 2021, with last year’s Super Bowl LV accounting for 20.3 billion minutes viewed. Despite both teams’ rank in fanbases, the NFL is still the most popular sport in both Cincinnati and Los Angeles, with interest levels the highest for the NFL in both markets, trailed only by Major League Baseball. 

Is it really about the game–or the ads?

With the NFL enjoying a big increase in regular season TV viewership, the Super Bowl LVI ad game got off to an early start this year, and the final handful of ad units available were sold just last week, securing as much as $7 million for 30-second spots.

As brands seek ways to establish deeper, more personalized connections with consumers, awareness and engagement remain paramount. Now, given the wealth of information known about consumers, marketers can do more. In a recent interview with Forbes, Nielsen CMCO Jamie Moldafsky highlighted how consumers increasingly expect brands to understand them better, including their shopping behaviors, attitudes, needs and interests. With that data in hand, brands can put consumers at the center of their strategies and campaigns to create experiences that matter. Importantly, marketers must be more focused than ever on their target market, desired behaviors and a real-time insight. And while many people focus on the on-field action of the Super Bowl, many think of the ads.

Let’s take a look at some of the highest spending brand categories during the 2021 NFL regular season and see how they compare to purchase habits of Super Bowl watchers. 

Automobiles 

The automotive category spent nearly $1 billion on ad spots during NFL games and pre/post game shows across factories, dealerships, dealership associations, and automotive accessories–putting autos as the top brand category in terms of ad spend in the 2021 regular season. That spend will play well among the 19.5 million Super Bowl watchers who plan to get a vehicle in the next 12 months, per Nielsen Scarborough: 18.8% plan on getting a new/used/leased vehicle, 5% above the general population, and 43% of those plan on getting a new/used/leased vehicle.

Of those planning to buy a new vehicle, SUVs, pickup trucks, and midsize cars are the most popular among Super Bowl watchers: 

  • SUV: 40.1%
  • Pickup truck: 26.5%
  • Midsize car: 12.6%

While 7.5% of Bengals fans in Cincinnati plan to buy a new vehicle in the next 12 months, 46% of them plan to buy an SUV, followed by pickup trucks (21.2%) and midsize cars (15.8%). Of the 10% of Rams fans in Los Angeles who plan to buy a new vehicle in the next 12 months, 29% plan to buy an SUV, followed by hybrids/EVs (27%) and pickup trucks (25%).  

Quick Service Restaurants 

The restaurant category is one of the largest TV ad spenders across football programming—and is largely dominated by quick-service restaurants (QSRs). Super Bowl watchers and fans of both teams have a strong category fit with both QSRs and sit-down restaurants, as 89% of national Super Bowl watchers have used a QSR in the past 30 days. Bengals and Rams are bigger QSR fans than the general public: 

  • 94% of Rams fans have visited a QSR in the past 30 days
  • 95% of Bengals fans have visited a QSR in the past 30 days

Beer

Despite the wide array of advertisements we see during the football season, alcohol spending is always high, with beer brands leading the charge.

Across cable TV, network TV, and spot TV during NFL pre-game, post-game, and in-game broadcasts in the 2021 regular season, there was an estimated ad spend of $201 million by the beer, wine and liquor category, per Nielsen Ad Intel. The alcohol category’s ad spend is dominated by beer brands; however, seltzer has cut into the market share. Approximately 73% of the spend ($148 million) beer brands account for, while 26% of the spend ($53 million) in the category is for hard seltzer brands.

  • The Bengals fans in Cincinnati are drinking light beer, with approximately 36% having consumed a domestic light beer in the past 30 days. 
  • Alternatively, imported beer is the most popular beer category of Rams fans, with 41% of Rams having consumed an imported beer in the past 30 days. 
  • Super Bowl watchers are 22% more likely than gen pop to have consumed beer in the last 30 days. 

As the two teams take the field on Sunday, fans around the world will be watching arguably one of the biggest sporting and cultural events of the year. For the unprepared, this means you still have time to buy your snacks and beer. And for those not interested in whether the Bengals or the Rams win the game, put on your “I’m only here for halftime show sweatshirt,” fire up social media and enjoy the power of creative storytelling through the ads. 

Methodology

The insights in this article were derived from: