Want More Method and Less Madness? Check Your Content Operations

Want More Method and Less Madness? Check Your Content Operations

People, processes, and technology (also known as content operations) make up the machine that turns your strategy into effective content marketing. Try this basic blueprint to set up a new content operations infrastructure or fine-tune the one you’ve got. Continue reading

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Want Better Results From Your Original Research? Improve the Survey Experience

Want Better Results From Your Original Research? Improve the Survey Experience

Original research is one of those areas where so much can go wrong. The survey experience is one of those potential pitfalls. It may seem like a nice-to-have, but a good survey experience boosts completion and accuracy of results. Continue reading

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3 Ways to Know Your Audience: Hire Them, Talk to Them, or Tease Them

3 Ways to Know Your Audience: Hire Them, Talk to Them, or Tease Them

Nerf knows its audience well enough to know it needed to hire one of them. Business communicators want to know their audiences, but miss out on a crucial step. An agency knows its audience so well, it pokes gentle fun at a pain point to attract them. Here’s what to make of it all. Continue reading

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How Do You Like Your Content Marketing – Cheesy, Fruity, or Extremely Personal?

How Do You Like Your Content Marketing – Cheesy, Fruity, or Extremely Personal?

This week in content marketing, a Trader Joe’s contest stretches user-generated content to delicious lengths. Pepsi tries an expensive approach to promote a new flavor. And a Kia dealership test-drives personalized video content. Continue reading

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